View the Insights dashboard for an organization

The Fusion Insights Dashboard allows you to quickly see which scenarios are running the most, where delays are occurring, and how effectively your worker pools are operating. This provides real-time visibility into execution volumes, queue depth, pool utilization, and scenario-level performance.

Access requirements

Expand to view access requirements for the functionality in this article.
table 0-row-2 1-row-2 2-row-2 layout-auto html-authored no-header
Adobe Workfront package

Adobe Workfront Workflow Ultimate and Adobe Workfront Automation and Integration Ultimate

Workfront Ultimate

Adobe Workfront licenses Standard
Access level configurations You must be a Workfront Fusion administrator for your organization.

For more detail about the information in this table, see Access requirements in documentation.

Insights dashboard components

NOTE
Metrics are shown by worker pool. To view a different worker pool, click the Pool field near the upper-left corner of the dashboard, then select the pool you want to view metrics for.

In the Fusion Insights dashboard, you can see the following metrics.

  • Failed Executions Logs
    This table lists every failed or warning scenario execution across your organization, so you can find and troubleshoot problem runs without leaving the dashboard.
  • Organization Operations
    This chart allows you to view the number of operations used in your organization. You can select specific teams or scenarios, and view operations in the last week, month, or year.
  • Top scenarios by operations
    This chart allows you to view which scenarios are using the most operations. You can select specific teams, or view data for the last day, week, or month.

View the Fusion Insights Dashboard

  1. In Fusion, click Insights in the left navigation.

    The Dashboard opens.

  2. To view data for a specific point in time, hover over a dashboard and adjust your cursor to be over the point in time you want to view.

    A line appears over that point in time on all the graphs, and a window showing data for that time appears on each graph.

  3. To view data for a specific scenario in the Executions per scenario chart or the Duration of executions chart, click on a bar of the color for the scenario you want to view data for. To return to the view showing all scenarios, click on the graph again.

  4. To go to a specific scenario shown in the Executions per scenario chart or the Duration of executions chart, right click on a bar of the color for the scenario, and select Open scenario in new tab.

  5. To expand a chart, click the Expand icon Expand icon at the upper-right corner of that chart.

  6. To change the time range of the dashboard, the Time Range field in the upper-right corner of the dashboard, then select a new time frame. The longest available time frame is 24 hours, and the shortest is 15 minutes.

  7. To refresh the charts, click the Refresh icon near the upper-right corner of the dashboard.

  8. To view a different worker pool, click the Pool field near the upper-left corner of the dashboard, then select the pool you want to view.

Customize the Insights dashboard

You can choose which widgets appear on the Insights dashboard, and in what order.

Add, remove, or reorder widgets

  1. In the left navigation, click Insights Insights icon .

  2. Click Customize in the Insights header.

    A side panel opens. It lists every widget as a card that shows a preview, the widget name, and a description.

  3. To show or hide a widget, click its card, or click the Add widget or Remove widget button on the card.

    Widgets that are shown have a checkmark.

  4. To reorder widgets, drag a widget card to a new position in the panel.

    A dashed placeholder and a drop bar show where the card will land.

Your choices are saved per browser. Widgets that are added in later releases appear in the panel automatically.

If you remove all of the widgets, the page displays a “No widgets on this page” message.

Refresh the Insights dashboard

To reload the data of every widget, click Refresh next to Customize.

  • Each widget keeps its filters.
  • The Refresh button shows a pending state until all widgets finish loading.
  • Charts keep the previous chart under a loading spinner, and the Executions Log dims its table under a spinner while the data reloads.
  • If a refresh fails, widgets keep their last good data.

Take the Insights tour

The first time you open the Insights dashboard, a welcome dialog gives you the option to start a tour or skip it.

The tour highlights each widget, in your saved order, as well as the Customize button and panel, the Refresh button, and the Replay tour button in the title bar.

To restart the tour at any time, click the tour information icon information icon in the title bar.

The tour does not start when you open the Insights dashboard from a link in a scenario. For more information, see Open the Insights dashboard from a scenario in this article.

Search for scenarios and teams by ID

In the Organization Operations and Top Scenarios by Operations widgets, the Scenario and Team fields match on ID as well as name. Each option shows its ID under the name, for example “ID 123”.

  • The lists load the first 500 scenarios and the first 200 teams. If you enter an ID that is not in the loaded list, Fusion looks it up automatically after a short delay.
  • If you clear a scenario, the team that was filled in automatically for that scenario is also cleared.
NOTE
The scenario filter in the Executions Log does not match on ID.

Open the Insights dashboard from a scenario

You can open the Insights dashboard with the Organization Operations widget filtered to a specific scenario and team.

To go to the Insights page from a scenario:

  1. Open the scenario detail page:

    1. Click the Scenario tab in the left panel, then click a scenario you would like details on.

      Or

      If you are working on the scenario in the the scenario editor, click the left arrow Exit editing arrow near the upper-left corner of the window.

      1. Click the Reports tab near the top of the page.
  • The Organization Operations widget opens filtered to that scenario and team, and the page scrolls to the widget.
  • If you have removed the widget from the page, a warning with an Add widget button appears instead.

Use dark mode

The Insights dashboard and its widgets automatically follow your dark mode setting. When you change the setting, the page updates immediately, without reloading, and keeps your current state. Light mode is unchanged.

Performance widget access

The Performance widget is shown only to users who have one of the following permissions:

  • Organization Edit in the active organization
  • Organization View on the admin page

The widget is hidden from the page and from the Customize panel for other users. If a user is granted access later, the widget returns in its saved position. Opening the Insights URL directly does not bypass this check.

Filter and triage executions in the Execution Log

Use the Execution Log to find scenario executions that failed or returned a warning across your organization, and reactivate any scenarios that were automatically deactivated after repeated failures.

  1. In the Execution Log, filter executions by any of the following:

    • Team
    • Scenario
    • Run type
    • Date range
    • Deactivation state
    • Error message

    For most filters, you can choose to match only the values you select, or everything except them.

  2. Click an execution to view more detail about its error.

  3. To get a plain-language explanation of an error, hover over the failed execution and click Explain. For more information, see Explain a scenario error with AI.

  4. To reactivate one or more scenarios that were automatically deactivated after repeated failures, select the executions, then click Activate.

    note
    NOTE
    Before reactivating a scenario, investigate the cause of the failures, such as expired credentials or a connector issue, so the scenario doesn’t immediately fail again.
recommendation-more-help
workfront-fusion-help-workfront-fusion