Why are my report suites not loading?
Answer
Check the following if any of these problems occur:
- Make sure that your Analytics and Target accounts are linked in the Experience Cloud.
- Some customers use multiple Analytics company logins in the same Experience Cloud company. If you use multiple logins, make sure that the last Analytics company you logged in to is the one that is tied to the Target account for the integration.
- If you have been logged in to the Experience Cloud for several hours, sometimes the Analytics session can expire. Log out and log back in to try again.
Why don’t I see Analytics options in Target?
Answer
See “Why are my report suites not loading?” Above. The root cause of this problem is the same.
Why don’t I see A4T reports in Analytics?
Answer
See “Why are my report suites not loading?” above. The root cause of this problem is the same.
Why are my reports in Target empty?
Answer
See “Why are my report suites not loading?” above. The root cause of this problem is the same.
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