The EEC won’t load on secure pages on my site that use TLS 1.0. (EEC only)
You might see the error message described above in “The Enhanced Visual Experience Composer won’t load on secure pages on my site.” if the above IP addresses are allowlisted but your website does not support TLS version 1.2. Target currently uses the default configuration of 1.2. Prior to the Target 18.4.1 (April 25, 2018), the default configuration supported TLS 1.0. For more information, see TLS (Transport Layer Security) Encryption Changes.
To check the TLS version on your website using Firefox (other browsers have similar steps):
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Open the affected website in Firefox.
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Click the Show Site Information icon on the browser’s address bar.
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Click Show Connection Details > More Information.
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Examine the TLS version information under Technical Details:
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If you find that your website is showing TLS 1.0, see TLS (Transport Layer Security) Encryption Changes for information about Target’s TLS support policy. To remedy the situation for now (valid until September 12, 2018){target=_blank}, reach out to Customer Care for configuration with your TLS version and the domain.
I’m seeing timeouts or “access denied” errors when loading sites with proxy enabled. (EEC only)
Make sure proxy IPs are not blocked in your environment.
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