Use AI Assistant to reduce onboarding time

Transcript

Using AI Assistant product knowledge to reduce onboarding time.

What if you had a new team member that needed how to learn how to manage campaigns in Adobe Journey Optimizer? Now, they can get up to speed by asking AI Assistant questions about the features and functionality about Adobe Experience Platform, Real-Time CDP, Adobe Journey Optimizer, and Customer Journey Analytics, instead of just aimlessly going through the documentation or waiting on colleagues to help with specific task.

Let’s see what AI Assistant can help us discover to level up our product knowledge. Let’s ask, what is Adobe Journey Optimizer? AI Assistant provides us a detailed summary of AJO that we can go through quickly, and this response is grounded in Experience League documentation.

Pro tip, don’t forget to take a look at the sources when you are using AI Assistant to find relevant links to learn even more about your questions.

Now that we know a bit more about AJO and what it can do, let’s look at our next onboarding task.

How do I build a campaign in AJO? Again, AI Assistant provides a step-by-step guide to accomplish this task, and having that information in the browser makes it easy to go and try each step while keeping the response in view for reference.

Finally, how can I monitor my campaign in AJO? Once again, AI Assistant quickly returns the product knowledge that you need to complete your objectives.

Don’t forget to check out the related suggestions that AI Assistant returns at the end of the response each time to continue to expand your knowledge.

Once your team gets comfortable with using the AI Assistant during onboarding, AJO seamlessly integrates into their daily workflow, helping them discover new features, troubleshoot issues, and boost productivity well beyond the initial weeks. Ensure your team is armed with the knowledge that they need to start using AI Assistant today.