1.3.4 Create Email Experience for AJO

IMPORTANT
In order to complete this exercise, you need to have access to an Adobe Journey Optimizer environment that is provisioned for the integration with GenStudio for Performance Marketing, which is currently in beta.
IMPORTANT
In order to execute all steps in this exercise, you need to have access to an existing Adobe Workfront environment, and in that environment you need to have created a project and an approval workflow. If you follow exercise Workflow Management with Adobe Workfront you wil have the required setup available.

1.3.4.1 Create & Approve Email Experience

In the left menu, go to Create. Select Email.

GSPeM

Select the Email template that you imported before, which is named --aepUserLdap---citisignal-email-template. Click Use.

GSPeM

You should then see this. Change the name of your ad to --aepUserLdap-- - Email Online Gamers Fiber Max.

GSPeM

Under Paramaters, select the following options:

  • Brand: --aepUserLdap-- - CitiSignal
  • Language: English (US)
  • Persona: --aepUserLdap-- - Online Gamers
  • Product: --aepUserLdap-- - CitiSignal Fiber Max

Click Select from Content.

GSPeM

Select the asset --aepUserLdap-- - neon rabbit.png. Click Use.

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Enter the prompt convince online gamers to start playing online multiplayer games using CitiSignal internet and click Generate.

GSPeM

You should then see something like this, with 4 email variations being generated. The defautl view shows the mobile view, you can switch to the desktop view by clicking the computer icon.

GSPeM

For every email, a compliancy score is automatically calculated. Click the score to see more details.

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Click View and fix issues.

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You can then see more detail as to what you can do to optimize the compliancy score.

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Next, click Request approval, which will connect to Adobe Workfront.

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Select your Adobe Workfront project, which should be named --aepUserLdap-- - CitiSignal Fiber Launch. Enter your own email address under Invite people and ensure your role is set to Approver.

GSPeM

Alternatively, you can also use an existing approval workflow in Adobe Workfront. To do that, click Use template and select the template --aepuserLdap-- - Approval Workflow. Click Send.

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Click View comments in Workfront, you’ll now be sent to the Adobe Workfront Proof UI.

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In the Adobe Workfront Proof UI, click Make decision.

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Select Approved and click Make decision.

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Click Publish.

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Select your Campaign --aepUserLdap-- - CitiSignal Fiber Launch Campaign and click Publish.

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Click Open in Content.

GSPeM

The 4 email experiences are now available under Content > Experiences.

GSPeM

1.3.4.2 Create a Campaign in AJO

Login to Adobe Journey Optimizer by going to Adobe Experience Cloud. Click Journey Optimizer.

ACOP

You’ll be redirected to the Home view in Journey Optimizer. First, make sure you’re using the correct sandbox. The sandbox to use is called --aepSandboxName--. You’ll then be in the Home view of your sandbox --aepSandboxName--.

ACOP

You’ll now create a campaign. Unlike the event-based journey of the previous exercise which relies on incoming experience events or audience entries or exits to trigger a journey for 1 specific customer, campaigns target a whole audience once with unique content like newsletters, one-off promotions, or generic information or periodically with similar content sent on a regular basis like for instance birthday campaigns and reminders.

In the menu, go to Campaigns and click Create campaign.

Journey Optimizer

Select Scheduled - Marketing and click Create.

Journey Optimizer

On the campaign creation screen, configure the following:

  • Name: --aepUserLdap-- - Online Gamers CitiSignal Fiber Max.
  • Description: Fiber campaign for Online Gamers

Click Actions.

Journey Optimizer

Click + Add Action and then select Email.

Journey Optimizer

Then, select an existing Email configuration and then click Edit content.

Journey Optimizer

You’ll then see this. For the Subject line, use this:

{{profile.person.name.firstName}}, say goodbye to delays!

Next, click Edit content.

Journey Optimizer

Click Import HTML.

Journey Optimizer

Next, click the button for Adobe GenStudio for Performance Marketing.

Journey Optimizer

You should then see a popup window which shows all of the email experiences that were published in GenStudio for Performance Marketing. Select one of the available email experiences and click Use.

Journey Optimizer

Select your own AEM Assets CS repository, which should be named --aepUserLdap-- - CitiSignal dev, and click Import.

Journey Optimizer

You should then see this. Select the missing image button and click Select an asset.

Journey Optimizer

Go to the folder that looks like this one, starting with GenStudio.zip… and select the image --aepUserLdap-- - neon rabbit.png. CLick Select

Journey Optimizer

You should then see this.

Journey Optimizer

Scroll down to the footer, select the word Unsubscribe and click the link icon.

Journey Optimizer

Set the Type to External Opt-out/Unsubscription and set the url to https://techinsiders.org/unsubscribe.html (it’s not allowed to have a blank URL for the unsubscribe link).

Click Save and then click the arrow in the top lmeft corner of your screen to go back to the campaign configuration.

Journey Optimizer

Go to Audience.

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Click Select audience.

Journey Optimizer

Select the audience of the subscription list for Online Gamers, which should be named --aepUserLdap--_SL_Interest_Online_Gaming. Click Save.

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Click Review to activate.

Journey Optimizer

If your campaign configuration has no issues, you’ll be able to click Activate.

Journey Optimizer

Your campaign will then be activated, which takes a couple of minutes.

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After a couple of minutes, the campaign is live and the email will be sent to the subscription list that you selected.

Journey Optimizer

You’ve now completed this exercise.

Next Steps

Go to Summary & benefits

Go back to GenStudio for Performance Marketing

Go back to All Modules

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