Accessibility in Journey Optimizer accessibility

Accessibility refers to a series of features that make a software product usable, with as little effort as possible, for users with visual, auditory, cognitive, motor, or other kinds of disabilities. Adobe is an industry leader in accessibility and supports the creation of outstanding web experiences by encouraging developers to produce rich, engaging content that is accessible to all users. Learn more about Adobe’s commitment to accessibility in the Adobe Accessibility page.

To help meet the goal of accessibility conformance, Journey Optimizer follows the internationally recognized best practices in the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and Level AA. Learn more in the latest Adobe Journey Optimizer Accessibility Conformance Report.

The accessibility features in Adobe Journey Optimizer are inherited from Adobe Experience Platform:

  • Keyboard accessibility
  • Color contrast
  • Validation of required fields

Accessibility features in Adobe Experience Platform are detailed in this documentation.

The following common keyboard shortcuts are available in Journey Optimizer:

Move between user interface elements, sections, and menu groups
Move backward between user interface elements, sections, and menu groups
Shift + Tab
Move within sections to set focus to individual elements
Select or clear an element that is in focus
Enter or Spacebar
Cancel a selection, collapse a pane, or close a dialog box

You can use these shortcuts in specific areas of Journey Optimizer user interface:

Interface element
Journey canvas in draft status
Add an activity from the left palette at the first available position, from top to bottom
Double-click on the activity
Select all the activities
CTRL + A (Windows)
CMD + A (Mac)
Delete the selected activities
Delete or Backspace, then Enter to confirm the deletion
Zoom in and out (focus on canvas or any of its child elements)
CTRL +/- (Windows) or CMD +/- (Mac)
Navigate between each activity and path (focus on canvas), or between toolbar buttons (focus on toolbar)
ARROW keys
Move focus to the next actionable element on the canvas, the toolbar being the first one
Open the right configuration pane (focus on an activity)
Move an activity in the canvas (focus on an activity)

Configuration pane of these elements:

  • Activity in a journey
  • Event
  • Data source
  • Action
Move to the next field to be configured
Save changes and close the configuration pane
Discard changes and close the configuration pane
Text field
Select all the text in the selected field
Ctrl + A (Windows)
Command + A (Mac)
Pop-up window
Save changes or confirm the action
Close the window
Simple expression editor
Select and add a field
Double-click on a field
Browsing through XDM fields
Select all the fields of a node
Select the parent node
Payload preview
Select the payload
Ctrl + A (Windows)
Command + A (Mac)