DocumentationJourney OptimizerJourney Optimizer Guide

Accessibility in Journey Optimizer

Last update: March 20, 2024
  • Topics:
  • Accessibility

CREATED FOR:

  • Beginner
  • User

Accessibility refers to a series of features that make a software product usable, with as little effort as possible, for users with visual, auditory, cognitive, motor, or other kinds of disabilities. Adobe is an industry leader in accessibility and supports the creation of outstanding web experiences by encouraging developers to produce rich, engaging content that is accessible to all users. Learn more about Adobe’s commitment to accessibility in the Adobe Accessibility page.

To help meet the goal of accessibility conformance, Journey Optimizer follows the internationally recognized best practices in the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and Level AA. Learn more in the latest Adobe Journey Optimizer Accessibility Conformance Report.

The accessibility features in Adobe Journey Optimizer are inherited from Adobe Experience Platform:

  • Keyboard accessibility
  • Color contrast
  • Validation of required fields

Accessibility features in Adobe Experience Platform are detailed in this documentation.

The following common keyboard shortcuts are available in Journey Optimizer:

ActionShortcut
Move between user interface elements, sections, and menu groupsTab
Move backward between user interface elements, sections, and menu groupsShift + Tab
Move within sections to set focus to individual elementsArrow
Select or clear an element that is in focusEnter or Spacebar
Cancel a selection, collapse a pane, or close a dialog boxEsc

You can use these shortcuts in specific areas of Journey Optimizer user interface:

Interface elementActionShortcut
Journey canvas in draft statusAdd an activity from the left palette at the first available position, from top to bottomDouble-click on the activity
Select all the activitiesCTRL + A (Windows)
CMD + A (Mac)
Delete the selected activitiesDelete or Backspace, then Enter to confirm the deletion
Zoom in and out (focus on canvas or any of its child elements)CTRL +/- (Windows) or CMD +/- (Mac)
Navigate between each activity and path (focus on canvas), or between toolbar buttons (focus on toolbar)ARROW keys
Move focus to the next actionable element on the canvas, the toolbar being the first oneTab
Open the right configuration pane (focus on an activity)ENTER
Move an activity in the canvas (focus on an activity)SHIFT + ARROW keys

Configuration pane of these elements:

  • Activity in a journey
  • Event
  • Data source
  • Action
Move to the next field to be configuredTab
Save changes and close the configuration paneEnter
Discard changes and close the configuration paneEsc
Text fieldSelect all the text in the selected fieldCtrl + A (Windows)
Command + A (Mac)
Pop-up windowSave changes or confirm the actionEnter
Close the windowEsc
Simple expression editorSelect and add a fieldDouble-click on a field
Browsing through XDM fieldsSelect all the fields of a nodeSelect the parent node
Payload previewSelect the payloadCtrl + A (Windows)
Command + A (Mac)
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