On this page: Get started with Adobe Experience Manager Content Fragments and understand how their author and publish lifecycle determines which fragments are available in Journey Optimizer.
By integrating Adobe Experience Manager as a Cloud Service and Adobe Experience Manager Managed Service with Adobe Journey Optimizer, you can use AEM Content Fragments in journeys and campaigns. For Adobe Experience Manager Managed Service, integration supports Author and Publish tiers on AEM Long Term Support (LTS) SP2; real-time updates from Adobe Experience Manager are not available in this release. Contact your Adobe Managed Services representative for instance setup, then configure Adobe Experience Manager repository access to add your Managed Services repository.
To learn more about AEM Content Fragments, refer to Working with Content Fragments in the Experience Manager documentation.
Content Fragment lifecycle
Content Fragments follow different lifecycle stages depending on the Adobe Experience Manager tier in which they exist. Learn more in Adobe Experience Manager documentation
Content is created and managed on the Author tier, where fragments can have statuses such as New, Draft, Published, Modified, or Unpublished. These statuses apply only on the Author tier and support content creation and review.
When a Content Fragment is published, a copy is created on the Publish tier and exposed through a public, unauthenticated endpoint. For Adobe Experience Manager as a Cloud Service, Journey Optimizer supports integration with both the Author tier and the Publish tier.
As a result, Journey Optimizer surfaces only Published or Modified Content Fragments and always uses the latest published version. Any changes made after publication are not reflected in Journey Optimizer until the Content Fragment is republished.