Create a WhatsApp journey
This tutorial walks you through creating a multi-step WhatsApp journey using Adobe Journey Optimizer.
What you’ll learn:
- Set up a journey that sends a cruise booking confirmation, waits three days, then delivers a targeted upsell message.
- Define your audience, configure WhatsApp actions, and personalize messages using approved templates.
- Preview and test messages with media and dynamic variables before publishing.
Ideal for marketers looking to automate personalized customer engagement through WhatsApp.
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