Use AI Assistant

Last update: Tue Jul 23 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

Topics:
AI Assistant

CREATED FOR:

Beginner

In Journey Optimizer B2B Edition, AI Assistant is a user interface feature that you can use to understand account-based marketing concepts and quickly navigate and learn about the Journey Optimizer B2B Edition features. It is also available in several products across Adobe Experience Cloud.

To access AI Assistant, click the icon in the header. AI Assistant opens in a panel on the right.

Click the icon to access the AI Assistant {width="600" modal="regular"}

IMPORTANT

An agreement for the Adobe Experience Cloud Generative AI User Guidelines is required before you can use the AI Assistant. For more information about this agreement and usage guidelines, see the Adobe Experience Cloud Generative AI User Guidelines.

In Adobe Journey Optimizer B2B Edition, AI Assistant supports the following use cases:

Product knowledge (Beta)

Product knowledge questions are about Journey Optimizer B2B Edition concepts related to aspects of Adobe Journey Optimizer. Some examples of product knowledge questions include:
- How do I set up SMS provider accounts?
- How do I send an email in an account journey?
- How can I personalize my email content?

To ask a question, enter it in the field at the bottom of the panel and press enter.

Enter a question in the text box {width="450" modal="regular"}

Check the answer and use the Show sources button to get direct links to the product documentation and learn more.

Results from the AI Assistant query {width="450" modal="regular"}

Use the thumb up or thumb down to rate the quality of the answer.

To learn how to use AI Assistant, see example objectives that you can accomplish with the AI Assistant, and learn how the AI Assistant works, refer to the Adobe Experience Platform documentation.

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