Salesforce Marketing Cloud

IMPORTANT
The Salesforce Marketing Cloud source will be deprecated at the end of May 2025. You can use the Data Landing Zone in place of the Salesforce Marketing Cloud source.

Adobe Experience Platform allows data to be ingested from external sources while providing you with the ability to structure, label, and enhance incoming data using Platform services. You can ingest data from a variety of sources such as Adobe applications, cloud-based storage, databases, and many others.

Experience Platform provides support for ingesting data from third-party marketing automation systems. Support for marketing automation providers include Salesforce Marketing Cloud.

Prerequisites

Before you can connect your Salesforce Marketing Cloud source to Platform, you must ensure that the following permission scopes are provisioned to your Salesforce Marketing Cloud client ID and client secret combination:

  • campaign_read
  • list_and_subscribers_read

You can request for scopes by making a call to the v2/userinfo resource of the Salesforce Marketing Cloud API. See the Salesforce Marketing Cloud API Integration Permission Scopes document for guidance on how to request and compare scopes.

For more information on scopes including a list of their related permissions and behaviors, see this Salesforce Marketing Cloud REST API document.

IMPORTANT
Custom object ingestion is currently not supported by the Salesforce Marketing Cloud source integration.

IP address allow list

A list of IP addresses must be added to an allow list prior to working with source connectors. Failing to add your region-specific IP addresses to your allow list may lead to errors or non-performance when using sources. See the IP address allow list page for more information.

Connect Salesforce Marketing Cloud to Platform using APIs

The documentation below provides information on how to connect Salesforce Marketing Cloud to Platform using APIs:

Connect Salesforce Marketing Cloud to Platform using the UI

The documentation below provides information on how to connect Salesforce Marketing Cloud to Platform using the user interface:

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