Privacy Service and Experience Cloud applications
Adobe Experience Platform Privacy Service is built to support privacy requests for several Adobe Experience Cloud applications. Each application supports different product values and IDs for identifying data subjects.
This document serves as a reference for Experience Cloud application documentation that outlines how to configure that application for privacy-related operations. This includes how to format and label your data. Two categories of applications are covered:
- Applications integrated with Privacy Service: Applications that are able to send access, delete, or opt-out requests to Privacy Service.
- Self-serve applications: Applications that must manage their privacy requests internally, and cannot communicate with Privacy Service directly.
Please review the documentation for your Experience Cloud applications to learn how to format your privacy requests, and which values are supported for those requests.
Applications integrated with Privacy Service integrated
The following is a list of Experience Cloud applications that are integrated with Privacy Service, including the Privacy Service capabilities they are compatible with, their protocols for processing delete requests, and links to documentation for more information.
Adobe Analytics provides tools for labeling data according to its sensitivity and contractual restrictions. Labels are an important step for:
- Identifying Data Subjects.
- Determining which data to return as part of an access request.
- Identifying data fields that must be deleted as part of a deletion request.
- Access / delete documentation
- Opt-out documentation
- Opt out requests
- Access/delete documentation for GDPR
- Access/delete documentation for CCPA
- Customer Attributes does not have the capability to transfer data, therefore opt-out-of-sale requests are not applicable.
- Access/delete documentation
- Pass does not have the capability to transfer data, therefore opt-out-of-sale requests are not applicable.
- Access/delete documentation
- Target does not have the capability to transfer data, therefore opt-out-of-sale requests are not applicable.
- Access/delete documentation
- Marketo does not have the capability to transfer data, therefore opt-out-of-sale requests are not applicable.
Self-serve applications self-serve
The following is a list of Experience Cloud applications that are not integrated with Privacy Service and must manage their privacy concerns internally. Links to each application’s documentation are provided, along with descriptions of the documentation’s contents.