(Files) Salesforce Marketing Cloud connection
Overview overview
Salesforce Marketing Cloud is a digital marketing suite formerly known as ExactTarget that allows you to build and customize journeys for visitors and customers to personalize their experience.
To send audience data to Salesforce Marketing Cloud, you must first connect to the destination in Platform, and then set up a data import from your storage location into Salesforce Marketing Cloud.
Supported audiences supported-audiences
This section describes which types of audiences you can export to this destination.
Export type and frequency export-type-frequency
Refer to the table below for information about the destination export type and frequency.
IP address allowlist allow-list
When setting up email marketing destinations with SFTP storage, Adobe recommends that you add certain IP ranges to your allowlist.
Refer to IP address allowlist for SFTP destinations if you need to add Adobe IPs to your allowlist.
Connect to the destination connect
To connect to this destination, follow the steps described in the destination configuration tutorial.
This destination supports the following connection types:
- SFTP with Password
- SFTP with SSH Key
Connection parameters parameters
While setting up this destination, you must provide the following information:
-
For SFTP with Password connections, you must provide:
- Domain: The IP address or the domain name of your SFTP account;
- Port: The port used by your SFTP storage location;
- Username: The username to log into your SFTP storage location;
- Password: The password to log into your SFTP storage location.
-
For SFTP with SSH Key connections, you must provide:
- Domain: The IP address or the domain name of your SFTP account;
- Port: The port used by your SFTP storage location;
- Username: The username to log into your SFTP storage location;
- SSH Key: The private SSH key used to log into your SFTP storage location. The private key must be formatted as a Base64-encoded string and must not be password-protected.
-
Optionally, you can attach your RSA-formatted public key to add encryption with PGP/GPG to your exported files under the Key section. Your public key must be written as a Base64 encoded string.
-
Name: Pick a relevant name for your destination.
-
Description: Enter a description for your destination.
-
Folder Path: Provide the path in your storage location where Platform will deposit your export data as CSV files.
-
File Format: Select CSV to export CSV files to your storage location.
Enable alerts enable-alerts
You can enable alerts to receive notifications on the status of the dataflow to your destination. Select an alert from the list to subscribe to receive notifications on the status of your dataflow. For more information on alerts, see the guide on subscribing to destinations alerts using the UI.
When you are finished providing details for your destination connection, select Next.
Activate audiences to this destination activate
-
To activate data, you need the View Destinations, Activate Destinations, View Profiles, and View Segments access control permissions. Read the access control overview or contact your product administrator to obtain the required permissions.
-
To export identities, you need the View Identity Graph access control permission.
See Activate audience data to batch profile export destinations for instructions on activating audiences to this destination.
Destination attributes destination-attributes
When activating audiences to this destination, Adobe recommends that you select a unique identifier from your union schema. Select the unique identifier and any other XDM fields that you want to export to the destination. For more information, refer to best practices when activating audiences to email marketing destinations.
Exported data exported-data
For Salesforce Marketing Cloud destinations, Platform creates a .csv file in the storage location that you provided. For more information about the files, see verify audience activation in the audience activation tutorial.
Set up data import into Salesforce Marketing Cloud import-data-into-salesforce
After connecting Platform to your SFTP storage, you must set up the data import from your storage location into Salesforce Marketing Cloud. To learn how to accomplish this, see Importing Subscribers into Marketing Cloud from a File in the Salesforce Help Center.