Browse data lifecycle work orders

Last update: April 2, 2025

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When a data lifecycle request is sent to the system, a work order is created to execute the requested task. A work order represents a specific data lifecycle process, such as a scheduled dataset expiration, which includes its current status and other related details.

This guide covers how to view and manage existing work orders in the Adobe Experience Platform UI.

List and filter existing work orders

When you first access the Data Lifecycle workspace in the UI, a list of existing work orders is shown along with their basic details.

Image showing the Data Lifecycle workspace in the Experience Platform UI

The list only shows work orders for one category at a time. Select Consumer to view a list of record delete tasks, and Dataset to view a list of scheduled dataset expirations.

Image showing the Dataset tab

Select the funnel icon ( Image of the funnel icon ) to view a list of filters for the displayed work orders.

Image of the work order filters displayed

Depending on the type of work order you are viewing, different filter options are available.

Filters for record deletes

The following filters apply to record delete requests:

FilterDescription
Status

Filter based on the current status of the work order:

  • Completed: The job has been completed.
  • Failed: The job encountered an error and could not be completed.
  • Processing: The request has started and is currently processing.
Date createdFilter based on the when the work order was made.
Date updatedFilter based on the when the work order was last updated. Creations are counted as updates.

Filters for dataset expirations

The following filters apply to dataset expiration requests:

FilterDescription
Status

Filter based on the current status of the work order:

  • Completed: The job has been completed.
  • Pending: The job has been created but has not been executed yet. A dataset expiration request assumes this status before the scheduled deletion date. Once the deletion date arrives, the status updates to Executing unless the job is cancelled beforehand.
  • Executing: The dataset expiration request has started and is currently processing.
  • Cancelled: The job has been cancelled as part of a manual user request.
Date createdFilter based on the when the work order was made.
Expiration dateFilter dataset expiration requests based on the scheduled deletion date for the dataset in question.
Date updatedFilter based on the when the work order was last updated. Creations and expirations are counted as updates.

View the details of a work order

Select the ID of a listed work order to view its details.

Image showing a work order ID being selected

Depending on the type of work order selected, different information and controls are provided. These are covered in the sections below.

Record delete details

The details of a record delete request include its current status and the time elapsed since the request was made. Each request also includes a Status by service section which provides individual status details on each downstream service involved in the deletion. On the right rail, you can use controls to update the name and description of the work order.

Image showing the details page for a record delete work order