AI Assistant

NOTE
The AI Assistant feature is currently available for Adobe Experience Manager Guides as a Cloud Service.

The AI Assistant in Adobe Experience Manager Guides is an AI-powered tool designed to enhance productivity by simplifying content creation, management, and authoring workflows. It offers two modes: Agentic and Standard. In Agentic mode, AI Assistant enables you to perform content-related tasks through natural language interactions, with skills such as Import, Create, and Smart tagging to streamline content creation, organization, and metadata management. In Standard mode, AI Assistant provides authoring assistance helping you create, refine, and manage content more efficiently.

AI Assistant modes

AI Assistant is available in two modes: Agentic and Standard. Administrators can select the mode from the AI features section of the General tab in Workspace settings. The AI Assistant panel in the Editor remains the same in both modes, but the available capabilities differ:

  • Agentic mode: Uses skills Import, Create, and Smart tagging, to convert files into structured topics, create first draft of content, and recommend relevant tags based on your organization’s taxonomy.
  • Standard mode: Provides AI-powered authoring assistance through contextual actions, such as content reuse, translation, and content quality improvements, to streamline authoring workflows.

Agentic mode

NOTE
To use AI Assistant in Agentic mode, your organization needs to be onboarded to Adobe CX Enterprise Coworker and have available credits; once onboarded, contact your Customer Success team to enable the feature. For configuration details, view Configure AI Assistant in Agentic Mode.

Agentic mode in AI Assistant enables you to perform a wide range of content-related tasks through natural language interactions, such as creating and importing content, summarizing topics, adding topics to maps, and managing metadata. You can describe your requirements in the chat panel, and AI Assistant plans and executes tasks while providing visibility into their progress. Agentic mode provides quick access to the following skills:

  • Import: Converts PDF, Word, or Markdown files from your device or content repository into structured topics. For more details, view Import content with AI Assistant.

  • Create: Generates draft topics and maps from input materials such as specifications, whiteboard images, screenshots, and other reference content, with the option to use existing content for tone and style. For more details, view Create content with AI Assistant.

  • Smart Tagging: Recommends relevant tags for topics based on your organization’s taxonomy to improve metadata consistency. For more details, view Smart tagging with AI Assistant.

The following components of the AI Assistant panel help you add content, enter prompts, and start tasks:

ai assistant Smart tagging

  • (A) Conversation history: View and reopen previous conversations to review earlier requests and responses.
  • (B) Full screen: Expands the AI Assistant panel to full screen.
  • © Prompt space: Enter a prompt request, or type / to add files and generate tags.
  • (D) Attach files or add context: Adds topics, maps, or files from your local system to provide the content that AI Assistant works with.
  • (E) Send: Submit your prompt and attached content to AI Assistant.
  • (F) Quick actions: Start a task directly from one of the following shortcuts: Import, Create, or Tag.

Standard mode

Standard mode makes your authoring process smarter and faster. When you select text in the Editor, the AI Assistant offers quick actions, such as generating intelligent suggestions for content reuse, translating content, improving content quality, and more, all based on your selected content. This enhances the overall authoring experience and the productivity of authors.

For more details, view Author documents with AI Assistant.

ai assistant

Get started with AI Assistant

When you use the AI Assistant for the first time, you are prompted to submit your consent before you use the Experience Manager Guides Generative AI features.

Perform the following steps to launch AI Assistant:

  1. Log in to Experience Manager Guides.
  2. On the Home page, select AI Assistant from the top. Ensure that your Administrator has enabled the AI Assistant feature in the desired mode.
    The AI Assistant displays the key features, user guidelines link, and a Get started button.
  3. Read the user guidelines carefully and then select Get started to launch the AI Assistant.
NOTE
If you have already consented to the guidelines for using the Help assistant feature, you will not be prompted for consent again and can continue using the AI Assistant feature.

Related topics

AI Assistant security FAQ

Adobe Experience Manager Guides Generative AI disclosures

Configure AI Assistant for smart help and authoring

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