Edge Delivery Services Overview edge-delivery-services

What is Edge Delivery Services? what-is-edge

Edge Delivery Services is a modern content delivery framework that re-imagines how websites are built and delivered, optimizing for speed, simplicity, and scalability. It is a core part of Adobe Experience Manager and enables faster digital experiences by pushing rendering and delivery closer to the user, at the edge of the network.

It is not a replacement for a content delivery network (CDN), but it integrates seamlessly with your own CDN or the included Adobe-managed CDN.

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Want to get hands-on right away?
If you want to get hands-on right away, you can start your own Edge Delivery Services project with AEM authoring in less than 30 minutes by checking out the tutorial on aem.live.

Why Edge Delivery Services? why-edge

Increases discoverability and traffic increase-traffic

Edge Delivery websites are search engines optimized (SEO) and generative engine optimized (GEO) for LLMs. This ensures high visibility and discoverability on all existing and upcoming sources for organic traffic. The performance-first end-to-end architecture ensures a delightful customer experience which will positively impact engagement.

Developer efficiency developer-efficientcy

Go live in days and weeks instead of months and years! Edge Delivery offers all the tools modern web developers love: GitHub, local development with auto-reload, performance, simplicity and none of the complications: no transpilation, no bundlers, no configurations, no overhead.

The simplicity of Edge Delivery does not require you to use complicated frameworks, tooling, or processes which is ideal for AI code creation. Use plain HTML, modern CSS, and vanilla JavaScript to create exceptional experiences faster than ever before. Focus on work and spend less time for training and learning new tools.

Edge Delivery enables every developer to achieve a 100 lighthouse score.

Support for multiple content sources multiple-content-sources

Content from various solutions can directly integrate with Edge Delivery, including all of your existing AEM instances. Authors can manage and publish content from any system such as SharePoint to Edge Delivery to gain more velocity with tools they already know.

Composable architecture composable-architeture

Whether headless or headful, you can deliver the right content in the right format and add the right decoration to make it an experience that stands out in any channel.

How does it work how-does-it-work

Edge Delivery Services is a composable set of services that allows for a high degree of flexibility in how you author content on your website. It replaces AEM Publish / Dispatcher and the traditional way of building experiences with AEM Core Components with a multi-cloud SaaS solution and pure front-end development approach.

Edge Delivery Architecture

Edge Delivery Services uses GitHub so you can manage and deploy code directly from your GitHub repository. New content is added instantly without a rebuild process.

Authoring authoring

In-context editing in-context-editing

The Universal Editor is a what-you-see-is-what-you-get (WYSIWYG), customizable, one-stop place to edit content live and in-context with a visual preview.

  • With AEM authoring and the Universal Editor, you increase author efficiency whether headless or headful.
  • You can take advantage of AEM’s comprehensive content-management capabilities including workflow and governance.
  • You can leverage numerous extension points to support your own processes and integrations.
  • The functionality of your site can be developed by using CSS and JavaScript in GitHub.

AEM authoring with the Universal Editor

Document-based editing document-based-editing

Another approach is document-based authoring where content gets managed as documents. Microsoft Word is a popular choice as many enterprises have SharePoint in place where the initial content gets created. No need to learn a new tool and publishing content directly from SharePoint and Word removes the hassle of copy & paste content into AEM. Customers without SharePoint can also use Google Drive as an alternative.

Operational Telemetry telemetry

Adobe Experience Manager uses Operational Telemetry to gather operations data that is strictly necessary to discover and fix functional and performance issues on Adobe Experience Manager-powered sites. Operational Telemetry data can be used to diagnose performance issues and to measure the effectiveness of experiments. Operational Telemetry preserves the privacy of visitors through sampling (only a small portion of all page views will be monitored) and judicious exclusion of personally identifiable information (PII).

Start exploring start-exploring

Get started using AEM authoring with the Universal Editor and Edge Delivery Services:

Edge Delivery Services and Other Adobe Experience Cloud Products edge-other-products

Edge Delivery Services are part of Adobe Experience Manager. As such, Edge Delivery Services and AEM Sites can co-exist on the same domain, which is a common use case for larger websites. Additionally, your AEM Sites pages can seamlessly consume content from Edge Delivery Services, and the reverse is also true.

You can also use Edge Delivery Services with Adobe Target and Launch.

Getting Help from Adobe getting-help

Adobe provides three layers to help you with Edge Delivery Services:

Access Community Resources community-resources

Adobe is committed to empowering you with the best community engagement and support for Edge Delivery Services, AEM authoring with the Universal Editor, and document-based authoring.

  • Participate in the Experience League Community to ask questions, share feedback, initiate discussions, seek assistance from Adobe experts and AEM Advisors/Champs, and connect with like-minded individuals in real-time.
  • Join the Discord channel, a more casual platform for real-time interactions and quick idea exchanges.

Logging a Support Ticket support-ticket

If a product issue needs additional investigation and troubleshooting and must meet response SLTs, you can submit a support ticket.

To log a support ticket, you must first register your Edge Delivery site in Cloud Manager. Registering your website with Cloud Manager is recommended to all AEM as a Cloud Service users and brings a number of benefits. See the Cloud Manager documentation for details if you have not already registered your site.

To log a support ticket:

  1. Follow the standard support process and create a ticket.

  2. Add Edge Delivery in the title of the ticket.

  3. In the description, provide the following details in addition to the problem description:

    • URL of the live website. For example: www.mydomain.com.
    • URL of the origin website (.hlx URL).
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