Show a custom thank you message after form submission
After a user submits a form, it is crucial to provide a seamless experience through a thank you message. It not only confirms successful submission but also enhance user satisfaction and guide them further in their journey.
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Thank you message: A thank you message is a cornerstone of user experience, offering reassurance and conveying important information while reinforcing brand identity. It serves as a direct acknowledgment of the user’s action, fostering a sense of completion and satisfaction.
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Redirect: A redirect plays a pivotal role in steering users towards relevant destinations, optimizing engagement, and ultimately boosting conversion rates. By seamlessly guiding users to the next step in their journey, a redirect ensures a smooth navigation experience. For example, redirecting user to the payments page after collecting initial details.
The default behavior of Adaptive Forms Block is to display the following thank you message on submission. The message is displayed on the top of the form on successful form submission.
However, you have the flexibility to tailor this experience to meet your specific needs. Options include:
- Show a custom thank you message after form submission
- Redirect users to another page post-submission for further action
Configure a custom thank you message
In case you wish to show a personalized thank you message upon successful form submission, you can configure your spreadsheet to display it.
Follow the below steps to configure a custom thank you message for your Adaptive Forms Block:
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Go to your Edge Deliver project folder on Microsoft SharePoint or Google Workspace and open your spreadsheet.
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Add a customized thank you message in the
valuecolumn for thesubmitfield type in the spreadsheet.
For example, add
Submission Successful!message in thevaluecolumn for thesubmitfield type. -
Preview and publish the sheet using AEM Sidekick.
Redirect users to another page post-submission
Redirecting a user to another page after form submission can enhance user experience by providing relevant information, confirming actions, and guiding users towards desired outcomes. For example,
- after a user completes a purchase form, they are redirected to a payment page to complete the transaction securely.
- upon submitting a registration form for an event or webinar, users are redirected to a confirmation page displaying event details, such as date, time, and location.
Follow the below steps to redirect users to another page:
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Go to your Edge Deliver project folder on Microsoft SharePoint or Google Workspace and open your spreadsheet.
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Paste the URL in the
valuecolumn for thesubmitfield type in the spreadsheet to redirect user on successful form submission.
To redirect the page to a different page, use the Edge Delivery Documentation page URL.
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Preview and publish the sheet using AEM Sidekick.
You can also create new document file and add its preview URL in the value column for the submit field type.
After a user submits a form, it is important to provide a clear thank you message. It confirms the submission is successful and improves user satisfaction.
See also
- Get started with Edge Delivery Services for AEM Forms
- Create a form using Google Sheets or Microsoft Excel
- Set up your Google Sheets or Microsoft Excel files to start accepting data
- Publish your form and start collecting data
- Customize the look of your forms
- Add repeatable sections to a form
- Show a custom thank you message after form submission
- Adaptive Form Block components and their properties