Newly Created Leads Not Available to Expected Workspaces
Description description
Lead was created but does not appear in the expected workspace in the Marketo database.
Resolution resolution
- Check for any assignment rules that the lead may have qualified for as a person partition associated with another Workspace (e.g. Workspace B).
- Check the lead’s activity log to see if the lead’s person partition was changed after it was created to another person partition associated with another Workspace (i.e. single flow action or via a smart campaign).
- Check if the lead already existed in the Marketo database but belongs to a different person partition that is associated with a workspace that the asset does not have access to.
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