Error message when sending a Workspace file by email

If you try to send an Adobe Analytics Workspace file to an email address and receive an error, the recipient’s email domain might be restricted. Check the Enforce Email Domain Restrictions setting in Security Manager to allow the domain.

Description description

Environment

Adobe Analytics

Issue/Symptoms

When you try to send an Adobe Analytics Workspace project to a specific email address, you receive an error and the file is not sent.

Cause

The recipient’s email domain might not be allowed. The Enforce Email Domain Restrictions setting in Security Manager controls which domains can receive reports, alerts, and other shared content.

Resolution resolution

Check the domain restriction setting:

  1. Choose Analytics > Admin > All Admin > Company settings > Security.
  2. Confirm that the recipient’s email domain is allowed under Enforce Email Domain Restrictions.
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