Asset processing failure in AEM Dynamic Media

Last update: March 3, 2025

If JPG and PNG format image files return the “Asset Processing Failed” error message when being uploaded to the Assets section within AEM Dynamic Media, then verify API key configuration, reprocess assets, and monitor the logs.

Description

Environment

Adobe Experience Manager (AEM) Dynamic Media/Scene7

Issue

When uploading images to the Assets section in AEM Dynamic Media, the error message Asset Processing Failed appears, resulting due to an invalid API key for the SenseiTransformer smart-crop feature. This issue affects JPG and PNG files, but not SVG files. Attempts to reprocess assets also fail.

Resolution

To resolve this issue:

  • Verify API key configuration:

    1. Ensure that the API key used by the SenseiTransformer for smart-crop operations is correctly configured.
    2. Update or correct any discrepancies with the current API key settings.

  • Reprocess assets:

    1. After updating the API key configuration, reprocess previously failed assets.
    2. Confirm if SmartCrops are now being created successfully without errors.

  • Monitor logs:

    1. Check system logs for entries related to asset processing failures.
    2. Look specifically for messages indicating issues with rendition generation or HTTP errors linked to invalid credentials.

By following these methods, you should be able to address and rectify asset processing failures within your AEM environment effectively.

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