Intermittent email notifications while using Classification APIs

This article addresses an issue in Customer Journey Analytics where email notifications for completed jobs using the Classification API are sent intermittently. The resolution involves verifying whether you are attempting to classify keys that have already been classified. In such cases, email notifications are not sent.

Description description

Environment

Issue/Symptoms

We expect an email notification when the job is done while using Classification API (https://github.com/AdobeDocs/analytics-1.4-apis/blob/master/docs/classifications-api/methods/r_CreateImport.md), but the delivery of these notifications is intermittent.

Resolution resolution

Our system only triggers email notifications when new Keys (which are not classified at all) are included for classification. When one tries to classify a pre-classified key, it will not trigger an email notification.