Content fragment duplicates itself in the Email Designer in ACS

This article addresses the Campaign Standard issue where a content fragment duplicates itself in the Email Designer. To resolve this, you may need to recreate the fragment from scratch.

Description description

Environment

Adobe Campaign Standard

Issue

When opening a delivery in the Email Designer, which has a header included (content fragment), the header duplicates itself.

Resolution resolution

This issue can occur when a nested fragment is present in the HTML.

It can occur when creating a template, inserting a fragment, and changing the template flag into a fragment one, and this is not supported by the editor.

To solve this, recreate the content fragment from scratch, or remove the nested fragment manually.

recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f