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Introduction to Content Analytics

Last update: May 13, 2025
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  • Use Cases

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Measuring content performance can be challenging, often leading to guesswork and inefficiencies. Content Analytics eliminates the guesswork by providing deep insights into what makes content effective—whether it’s tone, imagery, color, or messaging. It answers key questions like what drives engagement and how content can be optimized.

For more information, review the Content Analytics documentation.

Introduction

Content Analytics uses AI and Experience Platform infrastructure to reveal what makes content effective. Teams can better optimize engagement, drive conversions, and make smarter, data-backed decisions.

How it works

Content Analytics - How it works

Content Analytics - How it works

Learn how Content Analytics works with Customer Journey Analytics and Experience Platform.

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Setup

Content Analytics - Create configuration

Content Analytics - Create configuration

Learn how to use the Content Analytics guided workflow. It simplifies the setup process for Marketers, enabling efficient data collection, processing, and reporting within Customer Journey Analytics.

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Content Analytics - Edit configuration

Content Analytics - Edit configuration

Efficiently edit Content Analytics configurations by adjusting names, data views, and experience capture settings. This action automatically updates metrics and performs fine-tuning via the Content Analytics Tags extension for optimized insights.

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