DocumentationCommerceAdobe Commerce Optimizer Guide

[SaaS only]{class="badge positive" title="Applies to Adobe Commerce as a Cloud Service and Adobe Commerce Optimizer projects only (Adobe-managed SaaS infrastructure)."}

Limits and boundaries

Last update: Wed Jan 21 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

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Adobe Commerce Optimizer has two types of limits:

  • License limits—Based on your purchased capacity; can be expanded by purchasing additional packages.
  • System boundaries—Fixed limits that protect system resources and ensure reliable performance for all users.

Your usage must stay within these limits. Exceeding them can cause increased latency and request throttling.

Request additional capacity

License limits can be increased by purchasing the license packages described in the License limits and system boundaries section, or by negotiating custom licensing for unique use cases. Contact your Adobe Account representative to discuss your requirements.

For questions about system boundaries, contact Adobe Support.

Prevent performance issues

Follow these best practices to stay within limits and avoid operational issues:

  • Review your limits—Understand your capacity limits before launching new storefronts or campaigns.
  • Track your usage—Use built-in metrics dashboards or CDN logs.

License limits and system boundaries

The following tables summarize the license limits and system boundaries by capability area and include information about adding additional licenses to expand capacity where applicable.

Environment limits

Environment
Description
Base allocation
Expandable?
Sandbox environment
The number of sandbox environments included
2 per instance

Yes

Add an additional environment license per instance

Production environment
The number of production environments included
1 per instance

License

Add an additional environment license per instance

Catalog

Capability
Description
Base allocation
Expandable?
Product ingestion rate
The number of products created or updated

1K updates per minute

A maximum of 100K updates per day

Yes

Add one license pack:

  • 5K updates per minute
    A maximum of 500K updates per day
  • 10K updates per minute
    A maximum of 1M updates per day

The maximum capacity for data ingestion is 1M updates per day.

Product payload size
The maximum amount of data allowed when creating, updating, or ingesting product information using the API
200 KB
No
Catalog variations

The number of views of a catalog that are available to storefront users,

which are counted as (Number of Catalog Views × Number of Price Books)

100 variations

Yes

Add 100 catalog variations license pack

Products in a single catalog source
SKUs supported in the catalog
250K SKUs

Yes

Add 100K SKU license pack

Variants per product
The number of product variants (size, color combinations) allowed per product
10K
No
Catalog sources
The number of catalog data contexts (for example, locales or data sources like PIMs and ERPs)
50
No

Price books

Capability
Description
Base allocation
Expandable?
Price books
The number of price books allowed per instance
Based on the number of Catalog variations
Yes
Increase catalog variations
Discounts per price record
The number of discounts that can be applied to a product price within a single price book
10
No

Product Visuals powered by AEM Assets

Capability
Description
Base allocation
Expandable?
Product Visuals Power users
Licensed user with full digital asset management capabilities, including AI tools, Adobe Express/Firefly integrations, and Content Hub sharing, handling core DAM tasks and advanced cloud-native features for optimal efficiency.
2

Yes

Upgrade to AEM Assets license

Product Visuals Collaborator users
Access and work with assets through the AEM Commerce integration, create and edit content using Adobe Express and Firefly, and—if enabled—leverage approved assets via the Content Hub portal.
2

Yes

Upgrade to AEM Assets license

Product Visuals storage
Allocated storage space for assets
1 TB storage
No
Dynamic Media usage

Allowance for dynamic media processing operations which includes:

  • Image delivery
  • Smart Imaging
  • Video Delivery

For details, see Calculate Dynamic Media usage below.

Based on GMV

Minimum allocation: 5M operations/month

Yes

  • Purchase license for additional operations
  • Upgrade to AEM Assets license
Video delivery
Allowance for video delivery or downloads
300 videos, 1 minute per video

Yes

Upgrade to AEM Assets license

Asset generation
Access to Adobe Express and Adobe Firefly generative AI for creating images
None
Purchase Generative AI credits separately
NOTE
Power Users can access Adobe Express directly or within Adobe Commerce Optimizer. Collaborator Users can access the Adobe Express application directly. Usage is governed by the Adobe Express with Firefly Product Specific Licensing Terms.
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Calculate Dynamic Media usage

Dynamic Media usage tracks API requests coming into the Product Visuals components within Adobe Commerce Optimizer to facilitate one of the following actions:

  • Image delivery consumes one dynamic media operation for each occurrence of the following:

    • basic image transformation of a digital asset, for example resize, scale, format conversion, compression, or crop operations.
    • static image delivery or download of said digital assets or digital asset rendition (other than video)

  • Smart Image delivery consumes 20 Dynamic Media Operations for each optimized delivery of a single digital asset by automatically generating the most appropriate image rendition for an end user’s device and browser.

  • Video delivery consumes 20 Dynamic Media Operations for a single delivery or download of a video, or a transformed variant of a video.

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Catalog views and policies

Capability
Description
Base allocation
Expandable?
Catalog views
Number of configurable subsets of your master catalog
Based on the number of Catalog variations
Yes
Increase catalog variations
Policies per catalog view
Number of data filters allowed
10
No
Attribute values in a policy
Number of product characteristics that can be configured for filtering
100
No

Catalog storefront

The base allocation for catalog storefront capabilities is determined based on GMV tier. The table indicates the minimum allocation for each capability.

Capability
Description
Base allocation
Expandable?
Catalog retrieval rate
Number of times a catalog API is called per month by a system (storefront, transaction system, ERP, or other) to retrieve data from the catalog

Based on GMV tier

Minimum allocation: 10M/month

Yes

Add 1M requests per month license packs

Content requests
Requests to Commerce Storefront for HTML page views or JSON API calls. Counted as 1 page view or 5 API calls.

Based on GMV tier

Minimum allocation: 2M/month

Yes

Add 1M per month license pack

Storefront GenAI variations
Allowance for text-based content generation

Based on GMV tier

Minimum allocation: 1K variations/month

Yes

Purchase Generative AI credits separately

NOTE
Image generation requires an Adobe Firefly license provisioned to the same IMS org as Adobe Commerce Optimizer.

Product discovery

Capability
Description
Base allocation
Expandable?
Products per search request
The maximum number of products returned per page in search results
100
No
Filterable attributes
The number of product characteristics (like color, size, brand, or material) that can be enabled for layered navigation and facets
200
No
Searchable attributes
The number of product characteristics that can be configured for use with the product catalog search service
200
No
Sortable attributes
The number of product characteristics that can be configured for determining the order of search result values
50
No
Search pagination depth
The maximum number of products accessible through pagination (for example, page 100 × 100 products/page)
10K
No
Facets
The number of filterable product attributes (like Brand, Color, Size, Price) that can be configured to help shoppers refine search results and browse categories

100

Must be filterable attributes

No
Options per facet
The number of filterable product attribute values (like “Red,” “Blue” for Color; “Small,” “Medium” for Size) that shoppers can select from a list
100

Yes

Can increase via support request

Recommendations

The following capabilities are available for product recommendations. Some features available in other Adobe Commerce products are not supported in Adobe Commerce Optimizer.

Capability
Description
Base allocation
Expandable?
Active recommendation units
Number of live recommendation components on your storefront (like “Customers also viewed” or “You might also like”)
50
No
Category or attribute inclusions/exclusions
Filter products to a specific set that qualifies for recommendations
Not supported

Extensibility

Capability
Description
Base allocation
Expandable?
Notes
Adobe Developer App Builder
Capacity for building cloud-native extensions and integrations

Based on GMV tier

Minimum allocation: 1 pack/year

Yes

Add additional packs

For limits defined per pack, see:

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