ACSD-50895: Google Analytics 3 GTM tags are not fired if Google Analytics 4 GTM is not configured
The ACSD-50895 patch fixes the issue where Google Analytics 3 GTM tags are not fired if Google Analytics 4 GTM is not configured. This patch is available when the Quality Patches Tool (QPT) 1.1.33 is installed. The patch ID is ACSD-50895. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.5-p1
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.5 - 2.4.6-p1
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Google Analytics 3 GTM tags are not fired if Google Analytics 4 GTM is not configured.
Steps to reproduce:
- Log in as an admin user.
- Enable Google Analytics 3 and Google Tag Manager in Admin > Store > Configuration > Sales > Google API > Google Analytics.
- Do not enable the Google Analytics 4 and Google Tag Manager.
- Open the product page on the Storefront.
Expected results:
The GTM tags are fired when only Google Analytics 3 GTM is enabled.
Actual results:
The GTM tags are not fired when Google Analytics 4 GTM is disabled.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.