ACSD-51204: Product does not return back in stock after creating the credit memo
The ACSD-51204 patch fixes the issue where the product does not return back in stock after creating the credit memo. This patch is available when the Quality Patches Tool (QPT) 1.1.32 is installed. The patch ID is ACSD-51204. Please note that the issue was fixed in Adobe Commerce 2.4.7.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.4
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.3 - 2.4.6-p1
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
The sold-out product does not return back in stock after creating the credit memo.
Steps to reproduce:
- Install Adobe Commerce and enable the Inventory Management Module with default source and stock only.
- Add a new product with a quantity of 10.
- Assign the product to the default stock.
- On the Storefront, add the product to the cart and place an order for a whole available quantity 10.
- In the admin panel, generate an invoice and shipment for the order.
- Create a Credit Memo with the return to stock checkbox selected for all items.
- Check the product’s Salable Quantity in the Admin.
Expected results:
The salable quantity of the product has to return to 10.
Actual results:
The salable quantity of the product is left as 0.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.