ACSD-48300: return cannot be created if configurable product is removed
The ACSD-48300 patch fixes the issue where a return cannot be created if the configurable product is removed. This patch is available when the Quality Patches Tool (QPT) 1.1.25 is installed. The patch ID is ACSD-48300. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.6.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.3
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.0 - 2.4.5-p1
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Return cannot be created if the configurable product is removed.
Steps to reproduce:
- Enable RMA on the storefront at Stores > Configuration > Sales > Sales > RMA Settings.
- Create a configurable product.
- On the storefront, create an account (and/or log in).
- Add a configurable product to the cart as the first item.
- Add any simple product afterward.
- Place the order.
- Ship the order.
- Now delete the configurable product only (do not delete its child products).
- On the storefront, go to My Orders and view the order.
- Click on Return.
Expected results:
The admin is able to return items even though the configurable product is deleted.
Actual results:
An error occurs when returning items.
report.CRITICAL: Error: Call to a member function getShipmentType() on null in magento2ee/app/code/Magento/Rma/view/frontend/templates/return/create.phtml:52
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.