DocumentationCommerceCommerce KB

MDVA-30972: order status incorrect shipment created via REST API

Last update: Thu Jul 27 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Admin

The MDVA-30972 patch solves the issue where the order status is changed incorrectly during shipment creation via REST API. This patch is available when the Quality Patches Tool (QPT) 1.0.7 is installed.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce on cloud infrastructure 2.3.5-p2

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.3.0 to 2.4.2
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

When a partial shipment is created from Admin via REST API for an order with Suspected Fraud order status, the order status is changed to Processing. It should stay at Suspected Fraud.

Prerequisites:

  • PayPal EC or another online payment method is set up.
  • Integration for REST API is set up.

Steps to reproduce:

  1. Create an order with two or more items.

  2. Log in to Admin > Sales > Orders. Open the order you just created.

  3. On the order details page, scroll down to Order Total. Click on the Status drop-down and select Suspected Fraud. Then click the Submit Comment button.

  4. Check that the order has Suspected Fraud status now.

  5. Create a shipment for one item from the order using REST API:

    code language-none 
    * Method = `Post`
* Header = `"{host}/rest/V1/orders/ {order_id}/ship"`
* Body =
    code language-none 
     {      "items": [        {          "extension_attributes": {},          "order_item_id": {order_item_id},          "qty": 1        }      ]    }

  6. Open the order in Admin again and check its status.

Expected results:

  • Order Status = Suspected Fraud.
  • Order status is not changed if the same shipment is created from Admin.

Actual results:

Order Status = Processing.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.

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