MDVA-28763: issues with managing product images via REST API

The MDVA-28763 patch solves multiple issues related to managing the media gallery using REST API. This patch is available when the Quality Patches Tool (QPT) 1.0.5 is installed. The issues are scheduled to be fixed in later Adobe Commerce versions (see issues descriptions in Issues.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce on-premises 2.3.2 - 2.3.3.x
  • Adobe Commerce on cloud infrastructure 2.3.2 - 2.3.3.x
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issues issues

The MDVA-28763 patch includes fixes for the following issues associated with the media gallery:

  • When using REST API to update YouTube videos (PUT rest/V1/products/ {SKU}, Adobe Commerce displays a thumbnail for the video, but the video player does not load when you click the “Play” button. Scheduled to be fixed in Adobe Commerce 2.3.6.
  • PUT /V1/products/:sku/media/:entryId call creates a new entry rather than replaces the existing one. Fixed in Adobe Commerce 2.3.5.
  • Issues with product images deletion when products are assigned to multiple store views. Fixed in Adobe Commerce 2.3.4.
  • Merchants with multiple websites can now use REST to create and update products while preserving the image and image-role inheritance. Previously, when a merchant used REST to create and update products, and a product was updated for store view, the default image roles were loaded and saved for that store view. As a result, the store-view image roles stopped inheriting from the default scope after the update. Scheduled to be fixed in Adobe Commerce 2.3.6.
  • Media attributes (image, thumbnail, …) values in store views referencing removed images not being automatically cleaned up. Scheduled to be fixed in Adobe Commerce 2.4.2.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.