DocumentationCommerceCommerce KB

MDVA-38270: Gift card amount missing from Customer Order Total

Last update: Thu Jul 27 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Admin

The MDVA-38270 patch fixes the issue when the gift card amount is not found in the Customer Order Total. This patch is available when the Quality Patches Tool (QPT) 1.0.25 is installed. The patch ID is MDVA-38270. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.3.

Affected products and versions

The patch is created for Adobe Commerce version:
Adobe Commerce on cloud infrastructure 2.4.2-p1

Compatible with Adobe Commerce versions:
Adobe Commerce (all deployment methods) 2.4.1-2.4.2-p1

NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

Gift card amount is missing from the order total response.

Prerequisites:

  1. Create a customer account.
  2. Place an order using a gift card (gift card covers entire order).

Steps to reproduce:

Make a customer query for customer, orders, items, total:

query {
  customer {
    orders(
      pageSize: 20
    ) {
      items {
        id
        order_date
        total {
          grand_total {
            value
            currency
          }
          total_giftcard {
              applied_balance {
                value
                currency
              }
              code
              current_balance {
                value
                currency
              }
              expiration_date
          }
        }
        status
      }
    }
  }
}

Expected results:

total_giftcard field is available.

Actual results:

No gift card related fields are available.

Apply the patch

To apply individual patches use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT tool, refer to the Patches available in QPT tool section.

recommendation-more-help
8bd06ef0-b3d5-4137-b74e-d7b00485808a