MDVA-19640: Advanced reporting shows no data
The MDVA-19640 patch fixes the issue when Advanced Reporting shows no data. This patch is available when the Quality Patches Tool (QPT) 1.0.20 is installed. The patch ID is MDVA-19640. Please note that there is no current plan to fix this issue in future versions.
Affected products and versions
The patch is created for Adobe Commerce version:
Adobe Commerce on cloud infrastructure 2.3.0
Compatible with Adobe Commerce versions:
Adobe Commerce (all deployment methods) 2.3.1 - 2.4.6-p2
magento/quality-patches
package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Steps to reproduce:
- In the Admin, go to Reports > Business Intelligence and select Advanced Reporting.
- View the Advanced Reporting page.
Expected results:
The Advanced Reporting report contains information, as expected.
Actual results:
The Advanced Reporting report shows no data.
Additional steps required after the patch installation:
The following SQL query has to be applied to update records in the cron_schedule table:UPDATE core_config_data SET path = REPLACE(path, "crontab/default/jobs/analytics", "crontab/analytics/jobs/analytics") WHERE path LIKE "crontab/default/jobs/analytics%";
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.