MDVA-35847: Company User form not working

The MDVA-35847 patch solves the issue of the Company User form not working and returning a 500 error on the front end. This patch is available when the Quality Patches Tool (QPT) 1.0.19 is installed. The patch ID is MDVA-35847. Please note that the issue was fixed in Adobe Commerce version 2.4.3.

Affected products and versions

The patch is created for Adobe Commerce version:

Adobe Commerce on cloud infrastructure 2.4.2

Compatible with Adobe Commerce versions:

Adobe Commerce (all deployment methods) 2.4.1-2.4.2

The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.



Adobe Commerce B2B is installed.

Steps to reproduce:

  1. Go to Stores > Attributes > Customer, and create a new custom customer attribute:

    • Input type = Date
    • Show on Storefront = Yes
    • Sort Order = 0
    • Forms to Use In = All forms
  2. Create a new company.

  3. Log in as company admin on the front end.

  4. Go to the Company Users sections.

Expected results:

The Company User form loads normally.

Actual results:

The Company User form does not load and returns a 500 error.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.