MDVA-34928: checkout page error after store credit removed

The MDVA-34928 patch solves the issue where after removing store credit, there is an infinite loader at the checkout page. This patch is available when the Quality Patches Tool (QPT) 1.0.19 is installed. The patch ID is MDVA-34928. Please note that the issue was fixed in Adobe Commerce 2.3.6.

Affected products and versions

The patch is created for Adobe Commerce version:

Adobe Commerce on cloud infrastructure 2.3.5-p2

Compatible with Adobe Commerce versions:

Adobe Commerce on-premises and Adobe Commerce on cloud infrastructure 2.3.5 - 2.3.5-p2

The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.


After removing store credit, there is an infinite loader at the checkout page.

Steps to reproduce:

  1. Create a customer account.
  2. Determine a possible item to add to the cart - take note of the price.
  3. Edit the account in the Admin.
  4. Click Store Credit.
  5. Add an amount to cover the price of the item.
  6. Log in as the customer on the storefront.
  7. Add the item to the cart.
  8. Proceed to checkout.
  9. Apply the store credit.
  10. Try to remove the store credit.

Expected results:

Store credit is removed.

Actual results:

Infinite loader spins until the page is refreshed.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to the Patches available in QPT section.