MDVA-34847: customer_grid_flat table slow queries

The MDVA-34847 patch solves the issue where slow queries occur on the customer_grid_flat table. This patch is available when the Quality Patches Tool (QPT) 1.0.16 is installed. Please note that the issue was fixed in Adobe Commerce version 2.4.3.

Affected products and versions

The patch is created for Adobe Commerce version:

Adobe Commerce on cloud infrastructure 2.3.3

Compatible with Adobe versions:

Adobe Commerce on cloud infrastructure and Adobe Commerce on-premises 2.3.0 - 2.4.2

The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.


Slow queries occur on the customer_grid_flat table.

Steps to reproduce:

  1. Create an Admin user with a Custom scope (Example: Set GWS = 0, and choose the existing default website with ID = 1).
  2. Create any product and category items.
  3. Place an order from the frontend.
  4. Log in to the Admin as the new user.
  5. Go to the Sales grid (Sales > Orders).
  6. Check that the SQL query has been sent to DB (database).

Expected results:

The Admin GWS extension should use


values of


in SQL conditions, as expected, like:

main_table.website_id IN (1)

Actual results:

The Admin GWS extension added a condition with


value as


, like:

main_table.website_id IN ('1')

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to the Patches available in QPT section.