MDVA-33393 patch: provided countryId does not exist

The MDVA-33393 patch solves the issue where the error message: Provided countryId does not exist. displays in the exception log.

This patch is available when the Quality Patches Tool (QPT) 1.0.15 is installed. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.3.

Affected products and versions

The patch is created for Adobe Commerce version:

Adobe Commerce on cloud infrastructure 2.4.1

Compatible with Adobe Commerce versions:

Adobe Commerce on cloud infrastructure and Adobe Commerce on-premises 2.3.0 - 2.4.1-p1

The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.


The user sees the error message: Provided countryId does not exist in the exception log. The error can be thrown under different circumstances (including when a user is selecting a shipping method). This happens when there are many countries missing postal code validation. This means the zip-code validation configuration file is incomplete.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to the Patches available in QPT in our developer documentation.