MDVA-20376: no such entity with customerId
The MDVA-20376 patch solves the issue of a No such entity with customerId = 1 error for logged-in customers after order placement. This patch is available when the Quality Patches Tool (QPT) 1.0.13 is installed. Please note that the issue was fixed in Adobe Commerce version 2.3.4.
Affected products and versions
The patch is created for Adobe Commerce version:
Adobe Commerce on cloud infrastructure 2.3.2
Compatible with Adobe Commerce versions:
Adobe Commerce (all deployment methods) 2.3.2 - 2.3.3-p1
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Logged-in customers receive No such entity with customerId = 1 error after order placement.
Steps to reproduce:
- Navigate to the storefront, and log in as a registered user.
- Place an order.
- In the CLI, go to
var/logand you will see theexception.logfile.
Expected results:
No errors should appear in the logs, as expected.
Actual results:
The exception log fills up with errors similar to:
report.CRITICAL: No such entity with customerId = 1 {"exception":"[object] (Magento\\Framework\\Exception\\NoSuchEntityException(code: 0): No such entity with customerId = 1 at /mnt/data/home/nyarlaga/dev/232/vendor/magento/framework/Exception/NoSuchEntityException.php:50)"} []
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.