MDVA-19391: Advanced Reporting not working

The MDVA-19391 patch solves the issue when an error in the PageBuilderAnalytics module prevents use of Advanced Reporting. This patch is available when the Quality Patches Tool (QPT) 1.0.13 is installed. Please note there is currently no solution in Adobe Commerce planned besides this patch.

Affected products and versions

The patch is created for Adobe Commerce version:

Adobe Commerce on cloud infrastructure 2.3.1

Compatible with Adobe Commerce versions:

Adobe Commerce (all deployment methods) 2.3.1 - 2.3.4-p2

The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.


Steps to reproduce:

  1. On the Admin sidebar, choose Reports.
  2. Then under Business Intelligence, choose Advanced Reporting.

Expected results:

The Advanced Reporting report should load, as expected.

Actual results:

The 404 We can’t find what you’re looking for. error page appears.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.