MDVA-13203 patch: 503 error homepage post full reindex
The MDVA-13203 Adobe Commerce patch fixes the issue where your site is showing a maintenance page and there are CRITICAL: SQLSTATE[23000]: Integrity constraint violation errors in the system.log. The patch ID is MDVA-13203. This patch is available when the Quality Patches Tool (QPT) 1.0.13 is installed.
Affected products and versions
The patch is created for Adobe Commerce version: Adobe Commerce on cloud infrastructure 2.2.4.
Compatible with Adobe Commerce versions: Adobe Commerce (all deployment methods) 2.3.0-2.4.1.
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Steps to reproduce:
- Go to the affected URL.
- You see the maintenance page.
- Check that the site is not in maintenance status via SSH:
bin/magento maintenance:status Status: maintenance mode is not active List of exempt IP-addresses: none - Look at
system.log:
grep critical -i var/log/system.log |tail
[2018-09-04 17:05:18] report.CRITICAL: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '4613' for key 'PRIMARY', query was: INSERT INTO `search_tmp_5b8ebb4e994da5_88027289` (`entity_id`,`score`) VALUES (?, ?),... (?, ?), (?, ?) [] []
[2018-09-04 17:05:21] report.CRITICAL: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '4613' for key 'PRIMARY', query was: INSERT INTO `search_tmp_5b8ebb51579943_52333638` (`entity_id`,`score`) VALUES (?, ?),...,(?, ?) [] []
[2018-09-04 17:05:47] report.CRITICAL: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1350' for key 'PRIMARY', query was: INSERT INTO `search_tmp_5b8ebb6b7028f4_68065024` (`entity_id`,`score`) VALUES (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?) [] []
[2018-09-04 17:05:47] report.CRITICAL: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1350' for key 'PRIMARY', query was: INSERT INTO `search_tmp_5b8ebb6b7885a9_23360993` (`entity_id`,`score`) VALUES (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?), (?, ?) [] []
date
Tue Sep 4 17:06:11 UTC 2018
Expected results: You should see the site.
Actual results: The maintenance page shows because of database consistency issues.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.