MDVA-31236: admins cannot setup 2FA or log in
The MDVA-31236 patch fixes the issue where the Commerce admin users with custom resource access cannot set up two-factor authentication (2FA) or log in. This patch is available when the Quality Patches Tool (QPT) 1.0.12 is installed.
Affected products and versions
The patch is created for Adobe Commerce version: Adobe Commerce on cloud infrastructure 2.4.0.
Compatible with Adobe Commerce versions: Adobe Commerce on-premises and Adobe Commerce on cloud infrastructure 2.4.0-2.4.1.
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Users without administrator privileges cannot currently set up their personal 2FA access. 2FA as implemented in Adobe Commerce includes two ACL roles. One role affects global system configuration, and it is needed only when configuring the system. The second ACL role affects individual user 2FA accounts. An admin user needs to configure this second type of 2FA ACL.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to the Patches available in QPT section.