User registration
You can only add registered users to your Adobe Commerce on cloud infrastructure projects and environments. If you have a new user, ask them to register for an account and to provide the email address associated with their account profile.
Shared account access
The License Owner can set up shared access for the account. Shared access allows trusted employees and service providers to use the Help center to submit and track Support tickets related to your Adobe Commerce on cloud infrastructure projects. For setup instructions, see the Shared Access article in the Help Center.
Cloud Console
You can use the Cloud Console to manage your project, add user accounts, and begin developing your store. The License Owner, Technical Admin users, and developers can use the Cloud Console to manage all environments and branches, environment variables, environment settings, and routes.
Sign up for Adobe status
Get updates about Adobe Commerce on cloud infrastructure platform environments and related services from the Status page.
The page provides a status for Adobe Commerce components and services followed by notifications about incident reports, service upgrades, planned outages, and scheduled maintenance. Anyone working on your project can subscribe to the Adobe Commerce status site to receive event notifications and updates through email or Slack. You can customize your Adobe status subscription to track specific products by regions and events.