Payment actions in the Admin
You can configure payment actions for your specific Payment Method. Each payment method has a different set of payment actions.
Payment action | Description |
---|---|
Capture Online | When the invoice is submitted, the system captures the payment from the third-party payment gateway. An Admin user can then create a credit memo and void the invoice. |
Capture Offline | When the invoice is submitted, the system does not capture the payment. It is assumed that the payment is captured directly through the gateway, and the payment cannot be captured through Adobe Commerce. An Admin user can then create a credit memo, but cannot void the invoice. (Even though the order used an online payment, the invoice is essentially an offline invoice.) |
Not Capture | When the invoice is submitted, the system does not capture the payment. It is assumed that the payment is captured through Adobe Commerce later. There is a Capture button in the completed invoice. Before capturing, you are able to cancel the invoice. After capturing, you are able to create a credit memo and void the invoice. |
Select the Not Capture option unless you are certain that you are going to capture the payment through Adobe Commerce later. You cannot create a credit memo until the payment has been captured using the Capture button.
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