DocumentationCommerceConfiguration Reference

Sales > Gift Cards

Last update: Thu Oct 31 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

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To access the store configuration settings, choose Stores > Settings > Configuration from the Admin sidebar.

Gift Card Email Settings

Gift Card Email Settings

Field
Scope
Description
Gift Card Notification Email Sender
Store View
Identifies the store contact that appears as the sender of the gift card notification email. Default value: General Contact
Gift Card Notification Email Template
Store View
Determines the template that is used for the gift card notification email.

Gift Card General Settings

Gift Card General Settings

Field
Scope
Description
Redeemable
Global
Determines if the holder of the gift card can redeem its value for cash. Options: Yes / No.
Lifetime (days)
Global
Determines the number of days that the card is valid. If left blank, the card does not expire.

Important: In some places, it is illegal to set an expiration data on gift cards. Check your local laws before setting a lifetime for your gift cards.
Allow Gift Message
Store View
Determines if the option to include a gift message is available to customers who purchase a gift card. Options: Yes / No.
Gift Message Maximum Length
Store View
Determines the maximum number of characters allowed in a gift card message. Default value: 255
Generate Gift Card Account when Order Item is
Global
Determines if a gift card account is generated when a customer places an order, or when the order is invoiced. Options: Ordered / Invoiced

Email Sent from Gift Card Account Management

Email Sent from Gift Card Account Management

Field
Scope
Description
Gift Card Email Sender
Store View
Identifies the store contact that appears as the sender of the gift card email. Default value: General Contact
Gift Card Template
Store View
Determines the template that is used for the gift card email.

Gift Card Account General Settings

Gift Card Account General Settings

Field
Scope
Description
Code Length
Global
Determines the length of the gift card code.
Code Format
Global
Determines the format of the gift card code. Options: Alphanumeric / Numeric
Code Prefix
Global
Defines any prefix added to the beginning of the code.
Code Suffix
Global
Defines any suffix added to the end of the code.
Dash Every X Characters
Global
If you want to include dashes in the code, determines the number of characters between each dash.
New Pool Size
Global
Determines the size of the new code pool to be generated.
Low Code Pool Threshold
Global
Determines the number of records in the code pool that triggers an alert that the pool needs to be replenished.
Generate
Global
Click to generate the list of gift card codes.
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