Send messages to the subscribers of a service send-to-subscribers

You can create subscription services in Adobe Campaign, and send messages to your subcribers. Learn how to create subscriptions services on this page.

To send messages to your subscribers, create a specific audience to identify the subscribers, and then create the delivery as detailed below.

  1. Create an audience. A new workflow is automatically created. Learn more about audiences

  2. For better readability, change the name of the workflow in the workflow settings’ Label field. Learn how to configure workflow settings

  3. Open the Build audience activity, and select Create audience. Learn how to configure a Build audience activity

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  4. In the audience creation flow, select the following custom conditions: Susbscriptions exist such as Service is equal to the service you defined. In this example, select your Luma yoga newsletter.

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  5. Select Confirm and click Start to execute the workflow.

  6. Create a delivery. Steps to create a delivery are detailed in this page.

  7. Browse to your delivery settings, change the default target mapping to Subscriptions (nms:subscriptions).

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  8. In the main target section of the delivery, select the audience that you created above.

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  9. Create your message content, test and send the delivery, as detailed in this section.

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Your delivery is sent to the subscribers of that service only.

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