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Third-Party Messaging

Last update: September 25, 2026

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This architecture is also documented as a use case pattern under Campaign Management & Orchestration.

Demonstrates how Adobe Journey Optimizer can be utilized with third-party messaging systems to send personalized communications.

Architecture

Reference architecture Journey Optimizer {width="1000" modal="regular"}

The topology shows Journey Optimizer sending transactional payloads to a third-party
messaging application through a custom action or REST API integration. Use the third-party messaging use case pattern
for prerequisites, guardrails, and implementation guidance.

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