Implement Microsoft Advertising enhanced conversions for offline conversions

Microsoft Advertising accounts only

Microsoft Advertising enhanced conversions allow you to map users to offline conversions using your first-party conversion data. Use enhanced conversions in environments in which click IDs are unavailable, such as to track telephone or email sales that result from website leads.

Within Search, Social, & Commerce, you can:

  • View your existing enhanced conversions for offline conversions.

    Search, Social, & Commerce syncs your existing enhanced conversions daily at 05:00 in the advertiser’s time zone.

  • Upload first-party, offline conversion data to map to your existing enhanced conversion goals.

  • Include your enhanced conversions as metrics within reports and as weighted metrics within objectives for optimization.

To use this feature, complete the following steps.

  1. Follow all prerequisites in the Microsoft Advertising help on “Enhanced conversions.”

  2. Set up an enhanced conversion goal within Microsoft Advertising.

  3. As often as needed, upload first-party data, including hashed email addresses or telephone numbers, to attribute to the conversion for a specified account. You can complete this step from within either Search, Social, & Commerce or within Microsoft Advertising.

    • Within Search, Social, & Commerce, you can download a template in Microsoft Excel format, enter your conversion data and save the file locally, and then upload the edited file.

      All uploaded data is synced in real-time to Microsoft Advertising.

    • For more information about uploading data within Microsoft Advertising, see the section “Set up Enhanced conversions for offline conversions” in the Microsoft Advertising help on “Enhanced conversions.”

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