Get Help

You can open online help from any page within the user interface. If the online help doesn’t answer your questions, contact us.

Open online help

To open a full help set explaining how to use all features, click Help in the main menu.

Contact Adobe

For product or account issues, do the following:

  • (Advertisers with self-service contracts) Open a ticket for your organization at https://experienceleague.adobe.com/home#support.

    For the product, select “Advertising - DSP.”

  • (Advertisers with full-service contracts) Contact your Adobe Account Team.

In the ticket or communication, provide detailed steps to reproduce the issue, any relevant data, the browser name and version, and information about preliminary troubleshooting you’ve performed. For report issues, don’t delete the report, and provide the report name and URL.

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