Reset a user’s preferences

As an Adobe Workfront administrator, you can reset or remove the user preference settings for any user in the Workfront system.

Individual users can also reset their own user preference settings.

Access requirements

You must have the following access to perform the steps in this article:

Adobe Workfront plan Any
Adobe Workfront license Plan
Access level configurations

You must be a Workfront administrator.

NOTE: If you still don't have access, ask your Workfront administrator if they set additional restrictions in your access level. For information on how a Workfront administrator can modify your access level, see Create or modify custom access levels.

About affected settings

When you reset user preferences, some preferences are reverted to the system default, and others are cleared or removed:

Preference Status after the reset

Reverted to the system default

Existing Views are not deleted. You can select them again.


Reverted to the system default

Existing Filters are not deleted. You can select them again.


Reverted to the system default

Existing Groupings are not deleted. You can select them again.

Recent Items list Cleared
Favorites list Unaffected
User Preferences

Reverted to the system default

Email notifications revert to the system defaults

User-Defined Custom Tabs Removed
User-Defined Global Navigation Options Set back to layout template definition or system default if no layout template is assigned.

Reset user preferences

  1. Click the Main Menu icon in the upper-right corner of Adobe Workfront, then click Setup .

  2. Select Log In As.

  3. Begin typing the name of the user whose preferences you want to reset, then click the name when it appears in the drop-down list.

  4. Select Log In.

  5. In the URL field at the top of your web browser, add /resetUser after


    This is case sensitive. The U must be capitalized, and the remaining characters must be lowercase. For example:
  6. Press Enter.

  7. To reset all user preferences, select Reset.


    To reset only custom tabs, select Reset Tabs.

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