Find and manage requests efficiently

Last update: April 10, 2026

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This video explains how to find and manage requests in Workfront. It covers four main areas:

Key takeaways

Finding Requests in Workfront Home: Users can view requests assigned to them or those awaiting their approval, depending on their role.
Using Filters in the Request Area: Filters like “my requests” and “my open requests” allow users to see requests they created.
Managing Requests on the Teams Page: Users can see unassigned team requests and assign them to themselves or others, using the workload balancer to manage team member assignments based on their current workload.
Custom Reports and Dashboards: Users can create custom reports to track requests, allowing for personalized naming, filters, views, and groupings, which helps in managing and prioritizing requests effectively.
Understanding “My” in Filters: The term “my” in Home refers to issues assigned to me. The term “my” in the Request Area, refers to issues requested by me.