Use feeds to get entities imported into Adobe Target Recommendations. Entities can be sent using CSV files, the Google Product Search feed format, and Adobe Analytics product classifications.
Feeds allow you to pass Entities or augment your mbox data with information that is either unavailable on the page or is unsafe to send directly from the page, such as margin, COGS, and so on.
Feeds let you pass detailed item information into Recommendations, such as product ID, category, name, message, and other attributes.
You can select which columns from your Target product classifications file or Google Product Search file you want to send to the Recommendations server.
These pieces of data about each item can then be used to:
Item descriptions can be passed into Target using feeds or mboxes. If data is collected by both an entity feed and an mbox, the most recent data wins. Usually, the most recent data comes from an mbox, because it is viewed more often. In the rare event that entity feed data and mbox data hit at the same time, the mbox data is used.
The Feeds list ( Recommendations > Feeds) provides information about any feeds you have created.
The Feeds page contains the following columns:
Uploaded entities and entity attributes expire after 61 days. This means:
Entities can be sent using CSV files, the Google Product Search feed format, and Adobe Analytics product classifications.
You can create a .csv file using the Adobe proprietary CSV upload format. The file contains display information about the reserved and custom attributes for your products. To upload attributes specific to your implementation, replace
CustomN in the header row with the name of the attribute you want to use. In the example below,
entity.Custom1 has been replaced by:
entity.availability. You can then bulk upload the file to the Recommendations server.
Using the .csv format has the following advantages over the Google Feed format:
Use the bulk upload method to send display information if you don’t have mboxes on your page, or you want to supplement your display information with items that are not available on your site. For example, you might want to send inventory information that might not be published on your site.
Any data uploaded using the .csv file, Google product feed, or Analytics Product classification feed overwrites the existing entity attribute value in our database. If you send price information via mbox requests and then send different price values in the file, the values in the file overwrite the values set with the mbox request. An exception to this is the
categoryId entity attribute where the category values are appended instead of being overwritten up to the 250-character limit.
Do not enclose values in double quotes ( " ) in your .csv file unless they are intentional. If you enclose values in double quotes you must escape them by enclosing them in another set of double quotes. Double quotes that are not escaped prevent the recommendations feed from loading properly.
For example, the following syntax is incorrect:
"Apples "Bananas" Grapes"",
The following syntax is correct:
"Apples ""Bananas"" Grapes""",
You can’t overwrite an existing value with a blank value. You must pass another value in its place to overwrite it. In the case of sale price, a common solution is to either pass in an actual “NULL” or some other message. You can then write a template rule to exclude items with that value.
The product is available in the admin interface approximately two hours after successfully uploading its entity.
The following is sample code for a .csv file:
## RECSRecommendations Upload File ## RECS''## RECS'' indicates a Recommendations pre-process header. Please do not remove these lines. ## RECS ## RECSUse this file to upload product display information to Recommendations. Each product has its own row. Each line must contain 19 values and if not all are filled a space should be left. ## RECSThe last 100 columns (entity.custom1 - entity.custom100) are custom. The name 'customN' can be replaced with a custom name such as 'onSale' or 'brand'. ## RECSIf the products already exist in Recommendations then changes uploaded here will override the data in Recommendations. Any new attributes entered here will be added to the product''s entry in Recommendations. ## RECSentity.id,entity.name,entity.categoryId,entity.message,entity.thumbnailUrl,entity.value,entity.pageUrl,entity.inventory,entity.margin,entity.last_updated_by,entity.multi_english,entity.availability,entity.tax_country,entity.tax_region,entity.tax_rate,entity.product_type,entity.item_group_id,entity.color,entity.size,entity.brand,entity.gtin na3456,RipCurl Watch with Titanium Dial,Watches & Sport,Cutting edge titanium with round case,https://example.com/s7/na3456_Viewer,425,https://example.com/shop/en-us/na3456_RipCurl,24,0.25,csv,"[""New"",""Web"",""Sales"",""[1,2,34,5]""]",in stock,US,CA,9.25,Shop by Category > Watches,dz1,Titanium,44mm,RipCurl,"075380 01050 5" na3457,RipCurl Watch with Black Dial,Watches & Sport,Cutting edge matte black with round case,https://example.com/s7/na3457_Viewer,275,https://example.com/shop/en-us/na3457_RipCurl,24,0.27,csv,"[""New"",""Web"",""Sales"",""[1,2,34,5]""]",in stock,US,CA,9.25,Shop by Category > Watches,dz1,Black,44mm,RipCurl,"075340 01060 7"
The Google Product Search feed type uses the Google format. This is different from the Adobe proprietary CSV upload format.
If you have an existing Google product feed, you can use that as your import file.
It is not required to use Google data. Recommendations just uses the same format as Google. You can use this method to upload any data you have, and use the available scheduling features. However, you must retain Google’s predefined attribute names when you set up the file.
Most retailers upload products to Google, so when a visitor uses Google product search, their products will show up. Recommendations follows Google’s specification exactly for entity feeds. Entity feeds can be sent to Recommendations via .xml, .txt, or .tsv, and can use the attributes defined by Google. The results are searchable on the Google shopping pages.
The POST method must be allowed on the server that is hosting the Google feed content.
Because Recommendations users already configure .xml or .txt feeds to send to Google either via URL or FTP, entity feeds accept that product data and use it to build out the recommendations catalog. Specify where that feed exists and the recommendations server retrieves the data.
If you use Google Product Search for the entity feed upload, you still need to have a product page mbox on the page if you want to show recommendations there or track product views for algorithm delivery based on views.
Google feeds do not support multiple values for a custom attribute.
The feed runs at the time you save and activate it. It runs at the time you save the feed, then every day an hour later.
The following is sample code for a Google Product Search feed .xml file:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?> <feed xmlns="https://www.w3.org/2005/Atom" xmlns:ns2="https://base.google.com/ns/1.0" xmlns:ns3="https://base.google.com/cns/1.0"> <title>Product Feed</title> <link href="https://example.com"/> <updated>2017-12-13T08:45:04.918-08:00</updated> <author> <name>Product Feed Author</name> </author> <id>https://example.com</id> <entry> <title>RipCurl Watch with Titanium Dial</title> <description>Cutting edge Titanium with Round case</description> <ns2:id>na3452</ns2:id> <ns2:link>https://example.com/shop/en-us/na3452_RipCurl</ns2:link> <ns2:availability>in stock</ns2:availability> <ns2:condition>NEW</ns2:condition> <ns2:google_product_category>Watches & Sport</ns2:google_product_category> <ns2:gtin>075380 01050 5</ns2:gtin> <ns2:image_link>https://example.com/s7/na3452_Viewer</ns2:image_link> <ns2:mobile_link>https://m.example.com/s7/na3452_Viewer</ns2:mobile_link> <ns2:mpn>71050</ns2:mpn> <ns2:price>425</ns2:price> <ns2:product_review_average>5.0</ns2:product_review_average> <ns2:product_review_count>30</ns2:product_review_count> <ns2:product_type>Shop by Category > Watches </ns2:product_type> <ns2:brand>RipCurl</ns2:brand> <ns2:sale_price>375</ns2:sale_price> <ns2:tax> <ns2:country>US</ns2:country> <ns2:region>CA</ns2:region> <ns2:rate>9.25</ns2:rate> <ns2:tax_ship>y</ns2:tax_ship> </ns2:tax> <ns2:is_bundle>N</ns2:is_bundle> </entry> <entry> <title>RipCurl Watch with Black Dial</title> <description>Cutting edge matte black with Round case</description> <ns2:id>na3453</ns2:id> <ns2:link>https://example.com/shop/en-us/na3453_RipCurl</ns2:link> <ns2:availability>in stock</ns2:availability> <ns2:condition>NEW</ns2:condition> <ns2:google_product_category>Watches & Sport</ns2:google_product_category> <ns2:gtin>075380 013450 5</ns2:gtin> <ns2:image_link>https://example.com/s7/na3453_Viewer</ns2:image_link> <ns2:mobile_link>https://m.example.com/s7/na3453_Viewer</ns2:mobile_link> <ns2:mpn>71050</ns2:mpn> <ns2:price>275</ns2:price> <ns2:product_review_average>4.8</ns2:product_review_average> <ns2:product_review_count>23</ns2:product_review_count> <ns2:product_type>Shop by Category > Watches </ns2:product_type> <ns2:brand>RipCurl</ns2:brand> <ns2:sale_price>249</ns2:sale_price> <ns2:tax> <ns2:country>US</ns2:country> <ns2:region>CA</ns2:region> <ns2:rate>9.25</ns2:rate> <ns2:tax_ship>y</ns2:tax_ship> </ns2:tax> <ns2:is_bundle>N</ns2:is_bundle> </entry> </feed>
The following is sample code for a Google Product Search feed .tsv file:
id title description link price condition availability image_link tax shipping_weight shipping google_product_category product_type item_group_id color size gender age_group pattern brand gtin mpn na3454 RipCurl Watch with Titanium Dial Cutting edge titanium with round case https://example.com/shop/en-us/na3454_RipCurl 425 new in stock https://example.com/s7/na3452_Viewer US:CA:9.25:y 1.5 oz US:::0.00 USD Watches & Sport Shop by Category > Watches dz1 Black 44mm male adult Solid RipCurl 075380 01050 5 DZ1437 na3455 RipCurl Watch with Black Dial Cutting edge matte black with round case https://example.com/shop/en-us/na3455_RipCurl 275 new in stock https://example.com/s7/na3452_Viewer US:CA:9.25:y 1.5 oz US:::0.00 USD Watches & Sport Shop by Category > Watches dz1 Black 44mm male adult Solid RipCurl 075340 01060 7 DZ1446
The Analytics Product classification is the only classification available for recommendations. For more information about this classification file, see About classifications in the Analytics Components guide. It’s possible that not all the information you need for recommendations will be available in your current implementation, so follow this user guide if you want to add to your classifications file.
Before importing entity data into Recommendations using Analytics product classifications, be aware that this is not the preferred method.
Be aware of the following caveats:
entity.id. Custom Analytics Classifications can be engineered using Adobe Consulting Services. Please contact your Account Manager with questions.
Create a feed to insert information about your products or services into Recommendations.
From within the Target interface, click Recommendations > Feeds > Create Feed.
Specify a descriptive name for your feed.
Select a Source Type.
For information about the CSV and Google Product Feed feed types, see Feeds Overview. You can also download a model CSV guide to help you format the feed correctly.
(Conditional) If you selected CSV or Google Product Feed, specify the location where the feed can be accessed.
FTP: If you selected FTP, provide the FTP server information, the login credentials, the filename, and the FTP directory. You have the option to use FTP with SSL (FTPS) for more secure uploads.
Supported FTP server settings:
ftp://ftp.yoursite.com:2121). If you do not specify a port, the default FTP or FTPS port is used.
URL: If you select URL, specify the URL.
(Conditional) If you selected Analytics Classifications, choose the report suite from the drop-down list.
Click the Next arrow to display the Schedule options.
Select an update option:
Specify the time you want your feed to run.
This option is based on the time zone used in your browser. If you want to use a time in a different time zone, you must calculate that time according to your time zone.
Click the Next arrow to display the Mapping options, then specify how you want to map your data to Target definitions.
(Optional) If you want the feed to belong to an environment (host group), select the host group.
By default the feed belongs to all host groups. This ensures that items in this feed are available in any environment. For more information, see Hosts.
After you create or edit a feed, the feed runs immediately, then will update according to the parameters you set. It takes some time for all the information to be available. First, the feed must sync, then it must be processed and indexed before it can be published and made available. The current status appears under Feed Status in the Feeds list. You can close Target before the process is complete and the process continues.
While indexing is in progress, products and feed headers appear before individual values have been indexed. This enables you to search and see products so you can create collections, exclusions, designs, and activities before indexing has been completed.
When the Status says “Success,” it means that the file was found and it parsed correctly. The information is not available to use within Recommendations until the file is indexed, which can take some time, depending on the size of your file. If the process fails, it means that the file was not found (for example, you used an incorrect URL or your FTP information was incorrect), or that there was a parsing error.
Information about the possible feed statuses and their indicators.
The following are possible statuses for a feed:
|Syncing||Feed setup details are being saved to Target.|
|Sync Failed||Feed setup details could not be saved to Target. Please try again.|
|No Feed Run||You have created a feed but it has not been scheduled (frequency is set to Never).|
|Scheduled at date and time||The feed has not been run, but is scheduled to run at the specified date and time.|
|Waiting for Download||Target is preparing to download the Feed file.|
|Downloading Feed File||Target is downloading the Feed file.|
|Importing Items||Target is importing items from the feed file.|
|Feed Imported Successfully at time||Target has imported the feed file into its content delivery system. Changes to item attributes have been made in the content delivery system and will shortly be reflected in delivered recommendations. If you do not see the expected changes, try again shortly and refresh the page containing recommendations.
|Failed to Index||The index operation failed. Please try again.|
|Server Not Found||FTP or URL locations are invalid or otherwise unreachable.|
To update a feed (for example, to make changes to your feed configuration or feed file), open the feed, make any desired changes, and click Save.
Uploaded entities expire after 61 days. This means that your feed file should be uploaded at least every 60 days to avoid a disruption to your recommendations activities. If an item is not included in a feed file (or other entity update method) at least once every 60 days, Adobe Target infers the item is no longer relevant and removes it from the catalog.
The following feed status indicators display in the Status column:
|Green status indicator||When a feed successfully finishes indexing, a green status dot indicates that the feed is in a successful state.|
|Yellow status indicator||When a feed or feed index is delayed by 25% of the feed frequency, a yellow status dot displays. For example, a yellow dot displays for a feed set to run daily if the index hasn’t completed six hours after the scheduled time. Note: Once the feed status is “Waiting for Index Queue,” the newly updated values are available in delivery and criteria processing.|
|White status indicator||When a feed is not scheduled, a white status dot indicates that the feed has not run yet.|
|Red status indicator||If the feed fails to upload data to server, a red status indicator is shown.|
Consider the following examples:
The status should be yellow because the index should have run roughly 6.5 hours ago. 6.5 hours +24 is 127% of the feed window.
The status should be yellow because the index should have run roughly one day and one hour ago. Although this is only (31+(1/25))/30 = 1.03% of frequency setting, it surpassed the maximum of one-day delay.
The following videos contain more information about the concepts discussed in this article.
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This video contains the following information: