SMS Reporting

Last update: 2024-01-22

The SMS Message Dashboard provides useful analytics on your messages.

Access the Dashboard

  1. To view the reporting, select the desired SMS message. Click the View drop-down and select Dashboard.

  2. The dashboard will appear.

Dashboard Overview

SMS Progression

Displays total sent and total delivered. The amounts are at the right, and if you hover over a bar, the percentage is displayed.


Shows the calculated Bounce Rate as a percentage. Hover over the arching bar to view the delivery rate by amount and percentage. Hover over the orange Bounce Rate section of the bar to view the Soft and Hard Bounce Rate amounts/percentages.

Activity Over Time

Allows you to select Total Sent or Total Delivered. Select an appropriate range from the date range selector.

On this page