From our experience, here are some things to try if your toolbar is not appearing.
Verify that our extension downloaded properly. If you’re in Chrome, pull up your list of extensions. Is Sales Connect (Tout) listed?
What’s your language set as in Gmail? If it’s something other than English, try changing it to English.
This may be obvious, but try exiting out of your browser and opening an entirely new window.
Head over to the web application and make sure you’re logged in there.
Make sure you have cookies enabled. If you’re using Chrome, go to Settings > Show advanced settings > Content settings > Uncheck “Block third-party cookies and site data.”
Try disconnecting then reconnecting the Sales Connect browser extension.
If none of the tips above helped, please submit a case to Support.